Privacy Policy

Last Updated: 25/02/26

Welcome to Sycamore Hope. Your privacy matters deeply to us. Sycamore Hope is an online recovery resource designed to support women in their healing journeys, created by Moving On Inverclyde, a recovery charity based in Scotland.

This policy explains what information we collect, why we collect it and how we protect it.

Information We Collect

When you use the website, we may collect information that you choose to share with us, such as your name, email address and any details you provide in contact forms or newsletter sign-ups. We also collect technical information when you visit the site, such as your IP address, pages viewed and how long you spend on the site.

This helps us understand how people use Sycamore Hope so we can improve it.

How We Use Your Information

We use your information to:

  • - Respond to contact messages or support enquiries

  • - Send updates or newsletters if you have opted in

  • - Improve our website and resources based on how people use them

  • - Comply with legal and regulatory obligations

We do not sell or share your personal information with organisations for their own marketing purposes.

Legal Basis for Processing Data

We process personal data where you have given us consent, where it is necessary to provide services you request, or where we have a legitimate interest in improving how the website works, always balanced with your rights and freedoms.

How We Protect Your Data

We take reasonable measures to protect your information from loss, misuse or unauthorised access. This includes technical safeguards such as secure servers and controlled access to systems.

Sharing Your Information

We may share your information with trusted service providers who help us operate this website (for example email systems or analytics) but only to the extent needed and always under confidentiality obligations.

We will never sell your personal data.

Your Rights

Under UK data protection law you have rights, including the right to access, correct or delete your personal information, to restrict processing or to withdraw consent at any time. To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy or how your data is used, please email: contact@movingoninverclyde.com and write “Data Protection” in the subject line.